New technology improves caring in Alderney
Fieona Cosheril (seated) and Carrie-Anne Aldcroft using the new software.
New technology is streamlining domiciliary care in Alderney.
The Connaught has installed UniqueIQ software to ensure those who are cared for in their own homes are looked after as well as saving an enormous amount of time.
In addition, the software enables the families involved to keep up to date on the health and wellbeing of their loved ones.
At the helm of this life-changing innovation are domiciliary care manager Fieona Cosheril and carer/administrator Carrie-Anne Aldcroft.
"It means we can access all domiciliary services and meet all of our clients' needs, whether social, medical or practical," said Fieona.
"We used to do all this manually which was very time-consuming. Now with one click we can see all carers' appointments as well as the outcomes.
"This software actually improves our ability to care where it counts because it streamlines care planning, real-time auditing and rostering."
Carrie-Anne added, "It's a godsend. Not only does it make the programme more efficient, but it also means the families can log in. With many of them living overseas and wanting to know what's happening with a loved one, they really appreciate the new service."
As with every part of The Connaught's services, the duo remains firmly of the opinion that the best technology is human interaction which is at the heart of the operation.
The Connaught's Domiciliary Care is a service that provides care and support to Alderney residents in their own homes to enable them to live as independently as possible. It offers a wide range of assistance within the home, such as light housekeeping, food preparation, help with transport to medical appointments, personal care and shopping. Last year, The Connaught provided more than 170 hours of domiciliary care per week.
The Connaught is also responsible for a Meals On Wheels service which delivered 6,000 meals in 2025, and a day care service provided by the Activity and Care Assistant team.
As a charity, The Connaught's mission is to 'deliver affordable and sustainable care to the elderly residents of Alderney'.